DollandTeddy.com FAQ
What do we do? |
How does the order process work?
|
Sizing Recommendations
Production Time |
Policies |
Contact Information
What do we do?
We offer you the opportunity to customize unique original
designs for your loved one and their best friend. You
can drop their names or nicknames, their birth date,
even their birth weight! Our shirts are sold by the
size of your plush/doll. Please take time to measure
your animal and check out our recommendations for a
good fit. Have fun and get creative. If you dont see
something you need, email us and well create something
just for you in no time at all.
How does
the order process work?
1. Decide if you want to buy a shirt for your teddy
or doll, a shirt just for your young one or a set of
shirts for that special child and
their doll or teddy.
2. Choose from one of our beautiful full color designs
and make it your own by adding your personal information
in the areas
provided.
3. You will be sent into our Design Pod where you
drop in your personal information.
4. Click finish in the design pod and you are sent
to our shopping cart. Here you choose your size(s) and
the quantity you need to
purchase and finish the buying
experience. Choose your ship method and make sure your
shipping destination is entered correctly.
Sizing Recommendations:
|
Plush/Doll Shirts |
Infant Shirts |
Youth Shirts |
Adult Shirts
Plush/Doll Shirts:
Small: 8-13.
Measures 4" from neck to bottom, almost 5 1/2" wide.
Fits 8" to 13" bears, plush, stuffed animals and dolls
(depending on your critters dimensions). These mini
T-shirts will also fit many dolls including Beanie Babies,
Tiny Tears,
Berenguer, baby dolls, cloth dolls, Cabbage Patch Preemies,
hard plastic and vinyl dolls.
Medium: 11-14. Measures 6" wide flat,
4 1/2" long from neck to bottom. Neck opening is 4"
flat.They will fit a variety of 11" to
14" stuffed animals, bears and plush (may fit other
size bears - please check measurements). These fit Cabbage
Patch
Preemies, Bitty baby, 14" Berenguer Lots to Love plus
many other dolls.
Large: 14-17. Measures 7 to 8 wide flat,
5" to 5 1/2 long from neck to bottom. Neck opening is
4 1/2" flat. Will also fit 15
plush animals and a variety of 19 dolls. Fits Cabbage
Patch Kids, Build a Bear, and other stuffed animals
in that size
range.
X-Large - wider neck: 13-15. Measures 6 wide flat, 6 long from neck to bottom. Neck opening is 5 wide flat. Will fit up to
15 plush animals and a variety of 19 dolls. Fits Cabbage Patch Kids, Build a Bear, American Girl dolls, Fur Real Friends,
the large size and others in that general size range. Great for those with harder heads that dont give as much as a plush
animal to squeeze through the neck.
Infant Shirts:
All 100% cotton Newborn,
6 months, 12 months, 18 months. Pretty true to
size.
Youth Shirts:
All 100% cotton 2T, 3T,
S (6/8), M (10/12), L (14/16), XL (18/20). Pretty true
to size. Our Youth XL is about the same as an
adult small, just a bit shorter.
Adult Shirts:
All 100% cotton S, M, L,
XL, XXL. Pretty true to size, maybe even generous.
Production Time
Generally, you can place your order before 2:00 pm (CST)
in the afternoon, and expect it to leave our loading
dock within 3-5 business days. If you require faster
service, put that information in the comment section
of your order, and we will contact you to make sure
we can meet your needs. No rush charge for faster service,
if production schedules allow.
Policies
We have a Proof, Pay and Receive Policy. You create
your design, proof it to insure it looks just like you
wish it to, then sit back and wait to receive it at
your door or to be delivered to the door of your choice!
We guarantee your satisfaction. If you receive a defective
garment, or we make a mistake in the printing process,
please let us know and we will replace it for free.
You can even keep the mistake - it is one of a kind,
also! We ship by UPS Ground, unless you request otherwise.
Our rates are set at just what we pay and we get nice
low rates due to the volume of packages we ship out
daily.
Contact Information
DollandTeddy.com a VictoryStore.com
Company
5200 SW 30th St.
Davenport, Iowa 52802
Phone: (866) 241-2295
Fax: (866) 884-4446
Email:
info@victorystore.com